QUICK ORDER GUIDE
Login to My Account
Before you get started with your product search, login to your account using your email and password. Your account will give you instant access to your past orders and the ability to re-order those items quickly if you need to. When you are logged into your account, you can also have confidence the contents of your basket will be saved, meaning that if you have to step out, the products in your basket will be waiting for you when you come back.
Login to My Account using the Your Account button at the top of the page, or Create An Account if you are a first-time user.
Search for a product
It’s quick and easy to search for a product at our webstore. Simply enter the product name or description in the search box and click the search icon, or press Enter on your keyboard, to retrieve the search results.
To search products tailored to your industry sector, go to the My Business Type option at the top of the page. Here you will find a list of sectors where the product ranges are tailored to each sector’s needs. Simply click your preferred sector to access a customised product range including our recommendations and bestselling products for your sector. Industry sectors available at our webstore include Hospitality & Leisure, Construction, Healthcare, Education, Corporate & SME, Facilities & Cleaning, Manufacturing, Retail, Waste Management, Local Authorities and Transport.
Add a product to your basket
When you are ready to order a product, click the yellow Add to Basket button on the right-hand side of the page. You can continue to browse, search and add more products to your basket until you are ready to finalise your order. You can review the products in your basket at any time by clicking on the My Basket option at the top of the page.
Keep in mind that when you add a product to your basket, the product is not reserved until you have been through the Checkout and received a confirmation of your order from us.
Modifying your shopping basket
You can make changes to your shopping basket at any time before finalising your order.
To increase or decrease the quantity, simply click the + or – button next to the number quantity ordered. Alternatively, you can enter a new number in the quantity box and the basket will automatically update.
You can remove a product from your shopping basket simply by clicking the Remove button.
Your shopping basket will always list the latest price of the product you ordered. If your basket had been saved from a previous search, the price may differ from when you first added the product to your basket.
When you are happy with the contents of your basket and are ready to place an order, click Proceed To Checkout.
If you haven’t already signed in to your account, or created a new account if you are a first-time user, you will need to do this now.
You will be asked to enter your preferred delivery address, followed by your payment information.
Before you place your order, take a moment to review your details, and make any changes before the order is placed. You can now also apply any voucher codes you wish to use for your order.
When you are ready to proceed, click Place your order.
For help at any time to place your order, please contact our customer care team on 1800 819 001.